hi, everyone. i'm beth troutman. welcome to a new edition of "right this minute," the best videos of the day, starting right now. >> a man who lost everything in a fire is billed for his charred cable boxes and said when he called the cable company. >> he was given the customer service run around. >> i was on the phone for an hour and a half and transferred 14 different times. >> now meet the man whose internet rant has hit a hot button. >> don't send it to collections. talk to me. you knew about the fire. >> talk about your extreme u-turn. >> how did that happen? >> you didn't see it.

neither did the driver. >> we'll clear up the mystery of the ford focus. >> glove and boots make great web videos. >> this time they got a special request from a fan. >> how they helped this guy get off the couch and on to his knee. and hear the story of a little boy and his two-headed snake. >> creepy, that's all i'm going to say. never seen one of those things. creepy. >> back on february 10th of this year a guy named jared seltzer lost his home and everything in it in a fire. if that's not bad enough, listen to this, his cable provider, verizon fios, billed him for $2,345. >> for the four six-year-old cable boxes and one router. >> he called verizon and was given the customer service run around. >> he set the video to michael jackson's song "they don't care about us". >> when i received the collections notice and called

your company i was on the phone for an hour and a half and transferred 14 times. that means i spoke to 16 different people in which i had to verify all my account and security information and retell my story 15 times. >> we have jared seltzer joining us right this minute from east ruth ford, new jersey. have you paid this bill or still pending? >> this is a bill from a collection agency. i have a i paycheck so i'm paying this on wednesday. i have insurance. that's their deal. i have it to pay for the boxes. don't send me to 15 people, don't tell me i have to deal with collections. talk to me. you knew about the fire. >> i understand what you're upset about is the fact that verizon told you they couldn't help you until this video started being passed around and then they came forward through facebook and said we're here to help. >> customer service rep via the verizon fios facebook account we're here to help. >> we reached out to verizon and

they told us while we have not seen the record of his communications of us over the situation, it sounds like we could have done a better job of communicating with him and been more helpful in addressing the next steps. how would you have preferred this thing handled from the beginning? >> the way, if they have to collect the money, which is fine, my deal is i owe them for boxes i didn't return, you don't send it to collections. call me, let me put you on a payment plan. i want compassion and not to be on the phone for an hour and a half passed around. >> in your description on the youtube video you mentioned i'm not trying to set up a donation thing here. i don't want people to help me pay for this. you want to get the word out about what you went through. >> come on, let's set it up anyway. whatever you do, do not give me money. i make a great living. this is not about money. this is principle. >> take a look at this security footage we got from wbns, this

is from ejay's drive through in columbus, ohio. now watch closely. according to reports, that is a stolen ford focus being driven in to this drive-through. you can see them get out clearly, then they use a sledgehammer to break into the store's office. watch them go. the guy come in with the sledgehammer, face is covered a second suspect comes in, they're carrying garbage cans. their mission was to get as many cartons of cigarettes as possible. apparently in columbus, ohio, there's been a black market boom on cigarettes because if you go into a store you'll pay anywhere from 5 to $6 for a pack. on the black market they're selling them about half that. police are hoping that any information can be given to them from this surveillance virds because they think that these suspects might be linked to 17 other similar crimes that have happened just since july. >> these guys got away with

$8,000 worth of cigarettes and cigars and caused $12,000 worth of damage to the store. >> not that any crime is right but this is a lot of work to make what seems like not a lot of money. these next two videos were approved by chuck norris. watch very carefully to the left side of your screen. burn. >> what was that? >> what happened there? >> how did that happen? >> you didn't see it. neither did the driver. there was a fallen wire laying across the intersection. the driver of the black ford focus isn't see it, pretty much ran up the wire, causes the car to flip over. you see the guy get out of the car, stumbles, holding his arm a bit, but seems to walk away. if you think that's impressive to just walk away from, watch this one. here we are again, dash cam up

ahead, a large big rig. everything seems to be just fine, weather perfect, roads are dry. watch what happens when this truck attempts to make a left-hand turn. turns right in front of other traffic and the guy comes flying through the windshield of the truck. lands on his feet. are you kidding me? >> he didn't even miss a step. >> sticks the landing. thank you. >> this truck in front of this dash cam was swerving to avoid a stopped truck and as he swerved this truck swerved to avid him, hit him, the guy walks out of the windshield. >> you're supposed to wear your see belt and this guy didn't. seemed to work to his advantage. glad to see everybody walked away. if they put a camera in a regular office, they wouldn't see much action during the day like in this office in turkey. now notice the guy walking by. you think a video like this, he's probably going to come out the same way, right? this is right this minute. he has to do something

spectacular. checking his hair. bored at work. talking to him, what's going on? i need something to do. my computer is flashing. >> probably on facebook. >> >> she's going to have a report to fill out. >> play it again. i was looking at nick. >> where does he come from? >> the ceiling. he fell out of the sky. he must have been doing something. either him or some other workmen who we saw walk through there and then fell down from up above. >> he was able to get up and walk away. >> watch how everybody was able to kind of climb out of the way because it was kind of like a slow motion fall. look at the guy closest to the fall. he was able to lean and kind of jump out of the way. the other guy has his hands on the head. the girl walks out of the building like i would have done. >> that's the opportune place to fall, nobody in the corner. he gets up and goes, yep, there's a soft spot in your ceiling. you were right.

>> a guy goes into a convenience store face covered and looking for a quick payday. >> this video redefines the term, beer battered. >> see how a beer and the store clerk stop a robbery. and we've got more lights in the sky. a ufo, right? >> could just be a plane. >> planes, alien mothership, see for yourself on "right this minute."

welcome back to the show. don't forget to check in at rightthisminute.com. great videos all day long. there's a very cool place where puppets live on-line it's called glove and boots. we love all their characters mario and gorilla and all the guys. they make video blogs about all kind of random things. >> vertical video syndrome. >> this time they got a request from a fan.

anthony sent them an e-mail saying, hey, i have my girlfriend beth and i would like to propose. >> okay. >> i hate public proposals but i hope mario and fafa can do it right. >> anthony and beth's daughter sit on their couch. he calls beth to come over, hey, the guys have a new blog. >> beth. >> of course. >> anthony wanted to surprise her. >> you're the inspiration by chicago. >> oh. they used a chicago song. >> the best part was the gorilla opening the ring box ever so slowly. ♪ here with me from tonight until the end of time ♪ >> no, the best part is the actual proposal right here. >> and he proposed to the throne room from "stars wars episode 4". >> will you marry me? >> we couldn't hear it but she said yes. >> they put some production into this. that is well done. >> when are we going to get

tapped to do a proposal video for somebody. >> let's put this out there. if anyone is thinking about getting married or proposing. >> hit us up. >> i want to marry them. wer skiing squirrel. ♪ steven paul larson goes into a sitgo gas station in florida, t-shirt pulled over his head and he's demanding money from the clerk. reaches into the drawer. he's wealding a knife. the classiest disguise for a potential robber is the t-shirt over the head. everyone knows that -- the corn hole if you will. >> mr. patel decided to fight

back with a four-pack of natural lite. >> that will get you. >> he comes running around the counter and beer cans this guy, whips the four-pack at larson, drops the money, running out the door. dopey. >> nice. >> four night lights will make you feel woozy. he was feeling woozy for a different reason. >> police later caught up with larson at his home, charged him with battery and armed robbery. a family in south carolina believes they've found a two-headed snake. but not the two-headed snake you think. one like this with two heads at one end. the snake they found has heads on opposites ends going in different directions. >> that can't be. where does it go poo from. >> they don't poop out of their tail, snakes. so that answers that. the family has been taking care of this thing for weeks. this video from whns, it appears

that we're looking at a snake with two functioning heads, two tongues, four eyes. >> seems like it would be fighting and it would never go anywhere. one head trying to go this way and the other head trying to go that way and stay still. >> according to the family and grandfather taking care of it, there is one dominant snake head. >> creepy. that's all i'm going to say. i've never seen one of those things. it's creepy. >> it seems like if you had a two-headed snake and both of them were eating you would end up with a blob of rat or something in the middle of the snake. >> question is, do they use the same digestive track? maybe one side has a stomach and the other side has a stomach. >> >> we are avoiding the most important question here, what do you name this thing? >> i want to call it billy bob. >> the little boy wants to name it billy bob. i think is a good name. >> two names. >> two names, billy and bob. >> billy bob. i like it. ♪ this 3-year-old is not only

cute, she's one smart cookie too. >> arizona. >> she is reciting all 50 states in alphabetical order. >> and she's got a special ending with an important message. >> oh! >> that was the best part. >> and an air racing pilot and a sky diver team up for one crazy formation flying stunt. >> like they were playing leapfrog. >> look at this. >> see how it's done on "right this minute."

this video is darn cute. it was submitted to our website rightthisminute.com by one of our friends. look at what this 3-year-old julien can do. >> [ inaudible ]. arizona. >> she is reciting all 50 states in alphabetical order and she's not getting any help. >> massachusetts. michigan. minnesota. >> she can be saying anything really. she's so cute. >> i could watch her all day. >> one of those baby genius programs she's been watching or did she learn this at school or parents just bring her -- >> kids are sponges at this i'm. you play a song where they can learn the states in alphabetical order and they're going to soak it in. >> virginia. [ inaudible ].

and don't forget [ inaudible ]. >> oh! >> that was the best part. >> it should be a commercial for e states, she names them all to get out and vote. come on. >> julie ann also memorized to two other children's books and recites it back to her 5-month-old sibling. >> what's your name? >> [ inaudible ]. and then i will be 4. kitten's first collar. ♪

a guy named todd sloan in melbourne, australia, must be watching "right this minute" because he has made a video just for youtube. >> what's that in the sky? >> it's another that's a ufo video. >> it is a ufo video, but steven, todd sloan gives us the perspective shot you have been asking for. >> all i'm asking for, all the people out there who think you see a ufo, give us a frame of reference. take your camera, show us a tree, show us a friend, show us a it football field and then point up to the sky to show us that you didn't just make this up. >> there's a street, street light, i'm going back to the blinking like in the sky. >> this is nowhere as convincing as the other blinking lights in the sky. so far away it could be a plane. i like he did the perspective thing. still looks like it could be a plane. >> look at the erratic flying

and changing colors of the lights. perspective shot, ufo shot. anything good enough for you guys? >> it's a dot on screens. it could be a blown out pixel on the camera. >> what i will say is i don't think he fabricated this video. >> i'll give him that. >> shauts over carlton gardens in australia. other people saw some kind of unidentified flying object on that same night. >> i think it was a helicopter. >> nothing is good enough. >> helicopter driven by big foot! what do you do with a record and a chocolate bar? >> you make a chocolate record. >> how do you make a chocolate record? >> the story behind the bittersweet vij, next.

there is a vicious predator in switzerland and people are trying to catch it so they put a bait out to see if maybe it would bite. >> oh, boy. something's coming. >> you see something lurking, right? >> gator eyes. >> they're not gator eyes. beth. ♪ >> oh. >> he looks gigantic. >> it's a turtle. >> he's eating the shrimp, not

effectively, though. >> not a very sharp predator, necessarily. >> good thing the shrimp was dead. >> he would have totally gotten away. >> yeah. >> that was adorable. little turtle face and turtle mouth and his little turtle nose hole. >> from this angle he looks gigantic, like he could be the next godzilla. >> like turtlezilla. >> so much cuter. >> cute godzilla. steven, i'm going to call this little segment, retro pet time. >> love it. >> artist called great bot has come up with a pretty cool retro kind of gift. you see a record spinning, and then you see a chocolate bar. how do you combine those two things? you make a chocolate record. >> how do you make a chocolate record? >> this record is made of edible chocolate and even as you see it here closely, has the grooves in it. it plays three different songs. >> three different songs by bar. >> break of dawn, fantasy, and baby i'm yours.

>> that is sweet. this could b a great idea by breabe album, listen to the songs and then get hungry, eat the record and buy another album. album sales for this guy will go through the roof. >> to tell us how a chocolate record can play music. >> our chocolate record expert. >> zach. >> hello. >> only you would know how this could possibly work. how do you play music on chocolate? >> works the same way as any vinyl record. it's made out of chocolate. >> how does the needle not like carve up the chocolate to give you a bunch of chocolate bits. >> you've come upon the biggest problem. it's not going to last long. they're saying probably around three to five times you'll be able to play it. >> it plays on a standard record player? >> yep. >> that's the one key thing i'm concerned about here. people don't have record players anymore. are they going to buy them for chocolate records? >> they're not mass producing this. only 120 copies available. so it's kind of a novelty thing. >> does it matter milk chocolate, dark chocolate. >> i'm not sure what they're making this out of. probably dark chocolate. >> looked like dark chocolate because it said 74% cocoa which

is going to be a harder chocolate. >> i think you want to go dark with this. ♪ how about some formation flying. what i like about this video is, it's formation flying with two completely different tactics, maybe. a professional red bull air racing pilot and he does all kinds of incredible aerial maneuvers. peter is a skydiver and he is wearing the parachute in this video. first you see martin cranking around in this extra 300 doing all kinds of really beautiful aerial moves. but, peter joins the formation shortly thereafter. here comes peter. >> what? >> there goes martin. flying super fast looks like right between his legs. >> like they were playing leapfrog. >> look at this. >> oh, boy. >> they're flying so close together. martin is able to put that extra up into kind of a slow climb

through the air. just slow enough to keep up with the parachute. and they just hold this formation. the propeller is so close to the parachute. >> right. >> just imagine that parachute getting shredded. >> i don't know how close they are. looks like they're right on top of each other from the camera angle. >> this makes me [ inaudible ]. that's it for us here at "right this minute." we'll see you tomorrow, everybody. have a great rest of your day.